Privacy Policy

General Provisions
AXENT SmartControl APP (hereinafter referred to as “we”) respects and protects the privacy of all users. In order to provide you with more intimate and convenient services, we may collect and use some personal information when you are using our services through computer devices, mobile phones or other devices. This Privacy Policy explains our collection and use of such information. We suggest that you carefully read and understand all the contents of this policy before using our service. The continue use of this service will be regarded as the agreement of all contents of Privacy Policy. If you disagree with the policy, please stop accessing AXENT SmartControl APP immediately.
We may collect the following information:
  1. 1. Log information. When you use our service, the server will automatically collect some information, including but not limited to operation log, IP address, service URL, browser type, geographical location, access date and time, etc., which is essential in order to provide services.
  2. 2. Device information, including but not limited to device model, operation system, unique device identifier, access mode and type of network. When you use our service, the APP will automatically access the location of device so that you can obtain relevant services without manually entering your geographic coordinates.
  3. 3. Personal information, including but not limited to user’s name, cell phone, address, email, WeChat profile, enterprise name and other relevant personal information when using our service.
  4. 4. Security information, including but not limited to login password, password tips, and other security information that can be used to verify and access your account.
  5. 5. Toilet abnormal information, including but not limited to its abnormal code, bar code, software version and other relevant information.
Under Following Conditions you can Choose Whether to Authorize us to Collect and Use your Personal Information:
  1. 1. Camera function: you can use this function to scan the device.
  2. 2. Location information: you can use this function to find nearby AXENT’s smart devices.
  3. 3. APP online upgrade function and abnormal log collection function: you can use this function to upgrade your app to the latest version and help us analyze the abnormality of the current APP.
The above functions might access your geographic location, camera and ask for permission for reading external storage of your device. Please note that the access of these information will enable us to collect and use the personal information to achieve the above functions. If you close the permissions, we will not continue to collect and use your personal information, nor can we provide you with the above corresponding functions. The close of permissions will not affect the previous processing of personal information based on your agreement.
How we might Use the Information:
We might collect and use your personal information under the following conditions:
  1. 1. To provide services to you;
  2. 2. For authentication, customer service, security prevention, fraud monitoring, archiving and backup when we provide services;
  3. 3. To ensure the safety of the products and services;
  4. 4. To design new services and improve the existing services;
  5. 5. To better understand your requirement, so that we can make improvements to meet your personalized needs, such as language setting, location setting, personalized help services and instructions, etc.;
  6. 6. To evaluate the effect of advertising and other promotion activities and make improvements;
  7. 7. For software certification or software upgrade management;
  8. 8. For your participation in the survey on our products and services.
What Message we might Send to you:
  1. 1. Verification code to ensure the completion of service;
  2. 2. Push notification when you using the service;
  3. 3. News about services, special offers and promotional activities;
  4. 4. Service information sent by AXENT and a third party when providing services.
Exceptional Conditions:
You are fully aware that, to the extent permitted by applicable laws and regulations, we do not need your authorization to collect and use your personal information under the following circumstances:
  1. 1. The information related to national security and national defense security;
  2. 2. The information related to public safety, public health and major public interests;
  3. 3. The information related to criminal investigation, prosecution, trial and judgment execution;
  4. 4. The information that is disclosed by individual subject;
  5. 5. The information collected from legally publicly ways, such as legal news reports, government information publicity, etc.;
  6. 6. The necessarily information to enjoy AXENT’s service in accordance with your requirements;
  7. 7. The information to maintain the safe and stable operation of the provided products and / or services, such as finding and handling the faults of products and / or services;
  8. 8. Necessarily information for legal news reporting;
  9. 9. Other circumstances stipulated by applicable laws and regulations.
Information Security and Protection Measures:
We takes strict management, technical and physical security measures to ensure that the collected information is not subject to unauthorized access, loss, destruction or change. In the process of providing services, we may use the products or services of third parties. Such third parties will have access to your information only when necessary, and are subject to strict confidentiality terms. Please note that there are possible and unknown risks in the Internet environment and any security systems, and 100% security cannot be achieved.
Privacy Regulations for Third Party Service Provider:：
SDK Name: Youmeng SDK
Service type: statistical analysis
Type of personal information collected: device information (IMEI / MAC / Android ID / IDFA / openudid / guid / SIM card IMSI information, etc.)
Revision:
In order to provide you with better service, the contents of this Privacy Policy may be revised from time to time. Once the updated terms are published on AXENT SmartControl APP, they will effectively replace the original one and take effect immediately. We suggest you to review our privacy policy every time you use our services to ensure that you are always aware of the latest version of our Privacy Policy.
Company name: Xiamen AXENT Corporation Limited
APP Name: AXENT SmartControl APP
Xiamen AXENT Corporation Limited reserves the final right to interpret this agreement.
If you have any objection, please contact us via info@axentbath.com